Effective Date: October 22, 2024
This Privacy Policy describes how ProfitJam, LLC., a Virginia limited liability company (“ProfitJam,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the use of our software-as-a-service platform and related services (the “Service”).
By accessing or using the Service, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Service.
We collect the following categories of information:
Information that you voluntarily provide when you register for an account, use the Service, or communicate with us. This may include your name, email address, phone number, billing information, and other contact details.
If you use the Service to facilitate transactions, we may collect customer information related to those transactions, including customer names, email addresses, order details, and payment status. Payment card information is not stored by ProfitJam but is securely processed by Stripe, our third-party payment processor.
We may automatically collect information about your device and usage of the Service, including IP address, browser type, device identifiers, access times, pages viewed, and referring URLs.
If you connect the Service to a third-party account (e.g., Stripe, OpenAI, Make.com), we may receive limited information from those services as permitted by their respective privacy policies and your configuration.
We use the information we collect for the following purposes:
To provide, operate, and improve the Service;
To process payments and manage subscriptions;
To communicate with you regarding your account, transactions, and updates;
To detect, investigate, and prevent fraud, abuse, or security incidents;
To comply with legal obligations;
For internal analytics and service optimization.
We do not sell or rent personal information. We may share information as follows:
We may share information with third-party service providers that perform services on our behalf, such as payment processing (Stripe), identity management (Auth0), AI services (OpenAI), and integration tools (Make.com).
We may disclose information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our agreements, or protect the rights, property, or safety of ProfitJam, our users, or others.
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same protections outlined in this Privacy Policy.
We implement commercially reasonable technical and organizational safeguards to protect personal information under our control from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period may vary depending on the nature of the data and your use of the Service.
You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We may require verification of your identity before processing such requests.
You may opt out of marketing emails at any time by using the unsubscribe link in those communications. Operational and account-related emails may still be sent as needed.
Most browsers allow you to control or block cookies. Please see Section 11 for more detail.
If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, the following rights apply to you under the General Data Protection Regulation (GDPR) or equivalent laws:
The right to access, correct, or delete your personal data;
The right to object to or restrict processing of your data;
The right to data portability;
The right to lodge a complaint with your local supervisory authority;
Where processing is based on consent, the right to withdraw consent at any time.
The legal bases we rely on for processing your data include contractual necessity, legal obligations, and legitimate interests. You may exercise your rights by contacting us using the details provided in Section 13.
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
The right to know what personal information we collect, use, and disclose;
The right to request deletion of your personal information;
The right to correct inaccurate personal information;
The right to opt out of the sale or sharing of personal information (we do not sell personal data);
The right to limit the use of sensitive personal information;
The right to non-discrimination for exercising your privacy rights.
To make a request under CCPA, please contact us at support@profitjam.io. We will verify your identity before processing your request, as required by law.
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information promptly.
If you access the Service from outside the United States, please note that your information may be transferred to and processed in the United States and other countries. By using the Service, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.
We and our service providers may use cookies and similar tracking technologies to operate the Service, analyze usage, and improve performance. These may include:
Strictly necessary cookies required for the Service to function;
Performance and analytics cookies;
Functional cookies that remember user preferences.
You may manage cookie preferences through your browser settings. If you block certain cookies, parts of the Service may not function as intended.
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the updated policy on our website or via other appropriate means. Your continued use of the Service after any such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ProfitJam, LLC.
7953 Tyson Oaks Circle, Suite 100
Vienna, VA 22182
Email: support@profitjam.io
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