ProfitJam connects the moment a project, appointment, order or engagement closes to a personal follow-up: one request, one reminder, then stop.
When
Work is marked complete
From
The relationship owner
What happens next
Send a personal thank-you
Includes the direct Google review link.
Reply once in the same thread
A short reminder reaches only the intended audience.
Offer a lower-friction fallback
The customer can reply with testimonial wording instead.
Stop and wait for approval
No third email. No testimonial is published without approval.
Google review
Approved testimonial
Build public trust on Google, and capture approved proof for your website.
Replace the bracketed fields and use the sender your customer already knows. The wording stays brief because the relationship—not the template—does most of the work.
Subject
Thank you — [Project or Service]
[Sender Name]
[First Name] —
Now that [Project or Service] is complete, I wanted to thank you directly. We really appreciated the opportunity to work with you.
One ask, if you have two minutes: would you leave us a Google review? It would be a big help to us.
[Direct Google review link]
Thank you again,
[Sender Name]
[Title / Company]
Subject
Re: Thank you — [Project or Service]
[Sender Name]
[First Name] —
Following up on the note below, in case it came at a busy time.
[Direct Google review link]
If it’s easier, just reply here with a few lines about your experience. We’ll only use those as a testimonial after you approve the final wording.
Thanks,
[Sender Name]
Tell us what marks work complete. We'll map the trigger, timing and follow-up for you.